How to get a virtual card?
To generate a virtual card :
1- Click on the "Maps" section of the application and click on
the button "+".
2- Click on "Create a new virtual card".
3- Click on “Get a card”, then follow the instructions.
How to recharge my PayQin account?
To add money to your PayQin account, you just need
to follow the following steps :
1- Click on the “Reload” option
2- Opt for "Mobile Money"
3- Enter the top-up amount
4- Select the mobile operator of your choice to continue topping up, the rate of which is set at 2% of the amount to be topped up.
We currently accept payments via Mobile Money in the following countries: Côte d'Ivoire, Cameroon, Mali, Benin, Togo, Burkina Faso and Senegal.
How to verify my PayQin account?
To get your PayQin account verified, follow these
1- Go to the "settings" tab
2- Click on "Verification Status"
3- Scan your legal ID, passport or driver's license (make sure the image is clear and the information is legible)
4- Take a selfie of yourself
5- Click "Submit".
How to withdraw money from my PayQin account?
It is important to note that you have the option
of making two types of withdrawals :
1- Account withdrawal
2- Card withdrawal
- WITHDRAWAL FROM ACCOUNT
The balance of your PayQin account belongs to you, so you can request a withdrawal of this balance at any time by simply clicking on the “Withdraw” option from the application.
There you will find a dialog box that you should fill in by adding the following information:
- a valid Mobile Money number
- the amount to be withdrawn and follow the instructions.
Once effective, the amount of the withdrawal is automatically deducted from your balance until this request is accepted or refused.
How to recharge my PayQin virtual card?
To recharge your virtual card, you must have
sufficient funds in your PayQin account. The
procedure is as follows:
1- Click on the “Carte or Card” option on the taskbar
2- Select the card concerned
3- Click on “Add money or Add money”
4- Add the value of the desired amount in dollars $ and validate your payment.
NB: There are no recharging fees, however, the minimum recharging is 5 dollars, the equivalent of which is approximately 3000 Fr CFA .